POLAT PAZARLAMA
Returns and Exchanges Policy
Contact us for returns and exchanges.
If you have a request regarding a return, exchange, or an item you have received, you can submit your order number, product name, and a description of your request via our contact form.
If you have received a damaged item or an item different from your order, please specify this in your message. Do not send payment card information or identity documents.
This page provides the communication channel through which you can submit your request; it does not limit your statutory rights regarding withdrawal and defective goods. Before placing an order, review the delivery and return information applicable to your product; if you have special size or production requests, please specify them separately.